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Need more information or have specific inquiries? Our dedicated support team is here to assist you. Whether you need guidance on test options, or require clarification on any aspect, we're just a message or phone call away.
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FAQ’s
FAQ’s
All Questions
Answered Right Here
/01
What types of tests does Lighthouse Labs offer?
We offer a wide range of molecular diagnostic panels, including testing for urinary tract infections (UTI), wound infections, gastrointestinal pathogens, respiratory illnesses, and women’s health conditions. Each panel is designed to identify bacteria, fungi, viruses, and resistance genes with high accuracy.
/02
How quickly will I receive my test results?
Most molecular test results are available within 24 hours of receiving your sample. For certain specialized panels, such as genetic or microbiome testing, results are typically ready within 1–2 weeks. Our team ensures rapid turnaround without compromising accuracy.
/03
Do I need a doctor’s referral to get tested?
In most cases, a provider’s order is required for clinical testing. However, some wellness and screening services may be available without a referral. Our staff can guide you through the process and help determine what’s needed for your specific test.
/04
How accurate are the molecular tests?
Our molecular assays use advanced PCR-based technology that delivers high sensitivity and specificity, often exceeding 99%. This means fewer false negatives and faster, more reliable results for confident clinical decision-making.
/05
Are my results and personal information kept confidential?
Yes. We adhere to all HIPAA and federal privacy regulations to ensure that your personal and medical information remains fully secure and confidential. Results are shared only with you and your authorized healthcare provider.
/01
What types of tests does Lighthouse Labs offer?
We offer a wide range of molecular diagnostic panels, including testing for urinary tract infections (UTI), wound infections, gastrointestinal pathogens, respiratory illnesses, and women’s health conditions. Each panel is designed to identify bacteria, fungi, viruses, and resistance genes with high accuracy.
/02
How quickly will I receive my test results?
Most molecular test results are available within 24 hours of receiving your sample. For certain specialized panels, such as genetic or microbiome testing, results are typically ready within 1–2 weeks. Our team ensures rapid turnaround without compromising accuracy.
/03
Do I need a doctor’s referral to get tested?
In most cases, a provider’s order is required for clinical testing. However, some wellness and screening services may be available without a referral. Our staff can guide you through the process and help determine what’s needed for your specific test.
/04
How accurate are the molecular tests?
Our molecular assays use advanced PCR-based technology that delivers high sensitivity and specificity, often exceeding 99%. This means fewer false negatives and faster, more reliable results for confident clinical decision-making.
/05
Are my results and personal information kept confidential?
Yes. We adhere to all HIPAA and federal privacy regulations to ensure that your personal and medical information remains fully secure and confidential. Results are shared only with you and your authorized healthcare provider.
/01
What types of tests does Lighthouse Labs offer?
We offer a wide range of molecular diagnostic panels, including testing for urinary tract infections (UTI), wound infections, gastrointestinal pathogens, respiratory illnesses, and women’s health conditions. Each panel is designed to identify bacteria, fungi, viruses, and resistance genes with high accuracy.
/02
How quickly will I receive my test results?
Most molecular test results are available within 24 hours of receiving your sample. For certain specialized panels, such as genetic or microbiome testing, results are typically ready within 1–2 weeks. Our team ensures rapid turnaround without compromising accuracy.
/03
Do I need a doctor’s referral to get tested?
In most cases, a provider’s order is required for clinical testing. However, some wellness and screening services may be available without a referral. Our staff can guide you through the process and help determine what’s needed for your specific test.
/04
How accurate are the molecular tests?
Our molecular assays use advanced PCR-based technology that delivers high sensitivity and specificity, often exceeding 99%. This means fewer false negatives and faster, more reliable results for confident clinical decision-making.
/05
Are my results and personal information kept confidential?
Yes. We adhere to all HIPAA and federal privacy regulations to ensure that your personal and medical information remains fully secure and confidential. Results are shared only with you and your authorized healthcare provider.